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Comcast desires to change old bins for brand new people

The Philadelphia Inquirer by Jonathan Takiff

Comcast wants your old cable field, demanding it out for a new one that you swap.

Initially, the pitch appears appealing. Would youn’t desire the added interactive features, deeper mixture of web and cable stations, and sound control available nowadays because of the X1 platform and cable receivers? To have it, you are going to need to quit your old field – losing your stash of championship game moments, comedy bits, favorite films, and never-to-be-rerun concert programs.

While satellite television receiver/DVRs from Dish system and DirecTV enable customers to maneuver or keep programs for a outside hard disk drive that are attached to a brand new receiver, that choice isn’t available with Comcast Xfinity or Verizon FiOS containers.

In accordance with a Comcast supply, there is no method to move tracks straight from a classic model to a new one. Nonetheless, just about 5 % of clients nevertheless have actually the boxes that are outdated.

There isn’t any recourse that is legal the increasing loss of past recordings. User agreements which can be finalized before activating devices hold that the manufacturer or provider can not be held responsible for a lot more than the cost of the equipment if or if the item does not perform.

So which set-top boxes are increasingly being targeted? The fairly older people (see below). Comcast’s local vice that is senior Jim Samaha recently sent a letter to those customers impacted.

Germantown, Philadelphia resident Tom Di Nardo ignored the very first few letters: “I’m always getting mail from Comcast.” Then this weekend that is past warning communications began turning up on their TV every quarter-hour declaring their solution had been going to be disrupted.

“Older containers like yours can not continue with new features and certainly will lose HD channels. Therefore we’d prefer to provide you with a fresh one.”

This eradication of high-definition channels on older cable containers is going on because Comcast has changed the means it delivers signals.

Initially, a few hundred stations were moved simultaneously through cable lines to a set-top field, where customers tuned into the people they desired. Now, aided by the X1 platform and an even more MPEG-4 that is refined compression scheme, just the channel you have chosen is streamed towards the cable field as being a much smaller file.

That change that is radical up the bandwidth to carry additional HD and Ultra-HD networks and, more essential, faster online sites that Comcast may need to depend on in the event that trend to streaming movie manufacturers, like Netflix, Hulu, Sling TV, and Amazon, continues. The tech that is new provides a lot more recordable program storage space, “in the cloud,” that won’t disappear in the event that you change bins once more.

East Mount Airy, Philadelphia resident Elayne Bender has already been mourning the loss of favorite episodes associated with the Voice and “classic Saturday Night Live bits” that may vanish whenever she swaps out her present cable package.

Di Nardo, a longtime music that is classical and writer, is bemoaning the 18 hours for the Metropolitan Opera’s Ring pattern – a $16 million homage to Wagner’s masterwork – he dutifully recorded on WHYY’s Y2 arts channel in hi-def.

Making sure that all just isn’t lost, he is now in the middle of copying those programs through a DVD recorder – an item that Toshiba, Panasonic, and Magnavox quit creating a years that are few but can be present in limited quantities online. “The transfer to video disk is frustrating – it offers to be performed in realtime – therefore the image quality is standard meaning, not too good,” Di Nardo said. “But it beats recording the operas with a camera or a smartphone held up while watching television display.”

Obsolete Comcast cable package models

DCH3416, DCT6200, DCH3200, DCT6412, DCT3416, DCT6416, DCT5100, DCH6200, DCT3412, and DCT6208. A $60 service fee will be charged if an installer is dispatched to your residence. Nevertheless, it yourself, you pay nothing and get a free return label for the old box if you can do.

В©2017 The Philadelphia Inquirer Written By Tribune Information Agency, LLC.